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If you're having trouble signing in to the site, retrieving your username and password is an easy automated process. The only important thing to know is that the reset instructions will be sent to the e-mail address that's in your member profile on the website.  If you don't have access to that mailbox, then you won't be able to perform a password reset.  You'll need to contact us and have an administrator manually reconfigure your account.

Below is an image of the Sign In dialogue box on the home page and all sub pages. 

 
 
 
Step 1- Enter Your Username or Email
  1. Click on the Forgot Your Password? link circled in red above
  2. You'll be taken to the Forgot your Username or Password? page below
  3. Enter either your Username or Email in the dialogue box circled in red, answer the math question circled in green, then press Reset Password circled in orange.

  

 

Step 2 - Reset E-mail

  1. You'll then receive an automated e-mail from noreply@amta-wa.org.  Check your junk or spam folder if you don't see the e-mail.
  2. Open the e-mail and click on the link Reset My Password Now! circled below in red

 

 

Step 3 - Enter Your New Password

  1. Enter your new Password and Confirm Password below in red
  2. Press Reset Password below in green

 

 

Step 4 - Reset Confirmation Screen

  1. The Reset Confirmation Screen will state that your password was reset, and more importantly, it will display your Username circled below in red.  So if you didn't remember you username, this is where you'll retrieve it.
  2. Click on the link Click here to sign in circled below in green and you'll be redirected to the Sign In screen where you enter your Username and Password to sign In.

 

If you're still unable to Sign In or retrieve your Username and Password with the procedure above, you'll need to contact Website Technical Support.  Go to our contact page for the link.

 

 

 

 

 

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